Refund policy

We accept returns within 30 days after the arrival of your order. The buyer is responsible for return shipping costs. We recommend using a trackable shipping method with insurance such as USPS Ground Advantage. Items must be returned in their original condition to receive a full refund. We will issue refunds to the original payment method within 7 days after the return has been processed. The original shipping cost is non-refundable.

Return address:

The Latch Store
8757 Auburn Folsom Rd #3071
Granite Bay, CA 95746
United States

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